Refund policy

Refund Policy

Last Updated: July 20, 2026

Thank you for shopping with IMNI.

All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed and confirmed.

Please review your order carefully before completing your purchase, including the selected products, quantities, and shipping information.

A refund or replacement will only be considered if:

  • You receive the wrong item.

  • Your item arrives damaged due to shipping.

  • Your order is missing an item.

If any of the above occurs, you must contact us within 48 hours of receiving your order and provide clear photos or videos of the issue. Claims made after this period may not be accepted.

We are not responsible for:

  • Orders placed incorrectly by the customer.

  • Delays caused by the shipping carrier.

  • Minor differences in product packaging or color that do not affect the functionality of the product.

By placing an order on our website, you acknowledge that you have read and agreed to this Refund Policy.

If you have any questions regarding your order, please contact our customer support team before making a purchase.